Plain Urdu Wording
Legal mumkinah, lekin samajhne mein aasan. Encrypted kya hota hai, third-party kaun hote hain — sab clear.
LEGAL REFERENCE
3jam par aap ka privacy kaise mehfuz rehta hai
Jab aap 3jam par account kholte hain aur JazzCash, Easypaisa, SadaPay ya Raast se deposit karte hain, to aapka naam, contact aur payment ki jaankari sirf wahi qanoon...
Aap ka account data encrypted rehta haiPayment details sirf transaction ke liye use hote hainKoi third-party ko aapki ijazat ke bina jaankari nahi miltiSupport channel mein aap apne rights ko samajh sakte hain
Hamara data handling posture Pakistan mein
3jam Pakistan ke data protection rules ke taht kaam karta hai aur sirf un ilaqon mein services deta hai jahan local qanoon ijazat deta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast through paise transfer karte hain, to us payment provider ke paas aapka card number ya mobile number rehta hai — 3jam ko pure number nahi dikhta. Hamara server logs mein
aapki IP aur login time records hote hain taake hum suspicious activity ko detect kar saken. Aapka email aur phone number sirf account recovery aur compliance notification ke liye use hote hain. Jab aap account band karte hain, to hum aapke personal data ko delete karne ke baare mein soobish-soobish process follow karte hain, lekin payment ledger ko regulation ke hisaab se
hold karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HELP AUR CLARITY
Agar aapka koi privacy sawal ho
Hamari support team 24/7 tayyar hai aapke privacy aur data ke sawal jawab dene ke liye. Email kijiye, live chat kholiye, ya support form fill kariye — har channel par hamara response time ek ghanta se kam rehta hai. Aap apni personal information ko update ya delete karne ke request ko directly account settings se submit kar sakte hain.
Team online
Live Chat Support
Real-time jawab aapke privacy concerns ke liye. Ek click mein account page se chat khol sakte hain.
Email Channel
Detailed privacy requests ke liye email kijiye [email protected] ko. Response 1 ghante mein.
Account Settings
Aapne apni jaankari update karne ya deletion request submit karne ka direct raasta.
SECURITY KE USOOL
Jis tarah hum 3jam par trust banate hain
Hamara privacy promise sirf words mein nahi — technical measures aur transparent processes mein likha hota hai. Server-level encryption se lekar withdrawal verification tak, har step mein aapka...
End-to-End Encryption
Login se withdrawal tak, aapka data encrypted channel par travel karta hai taake koi third party nahi dekh sakta.
Payment Provider Segregation
JazzCash, Easypaisa, SadaPay aur Raast alag-alag secure networks par hain. Hamara system inhe connected rakhta hai lekin full details share...
Account Verification Layer
Naya login ya large withdrawal par additional verification steps hote hain — aapka account extra protection ke liye.
Audit Trail
Har login, deposit aur withdrawal ka record rehta hai. Aap apne account activity log se review kar sakte hain kisi...
Data Retention Policy
Hum sirf utni jaankari rakhte hain jitni zaroori hai. Jab account band ho, personal data phir se review kiye baad...
Compliance Monitoring
Baar-baar internal audits hote hain taake hamara privacy practice updated aur Pakistan ke rules ke sath aligned rahe.
HAMARA STANCE CLEARLY
Kyun 3jam par privacy zyada clear hai
Kai platforms ka privacy policy sirf legal jargon mein likha hota hai — 3jam ka policy Roman Urdu mein explain karta hai. Hamara approach transparent aur Pakistan-first hai. Aap samajh sakte hain...
Pakistan-Specific Rules
Hamara policy sirf globally generic nahi — Pakistan ka local jurisdiction mention hota hai.
Payment Method Clarity
JazzCash, Easypaisa, SadaPay aur Raast — har ek kaise use hota hai aur data kaha rehta hai.
No Hidden Sub-Processors
Agar hum third-party ke sath data share karte hain, to policy mein likha hota hai.
User Rights Section
Aap apna data dekh sakte hain, update kar sakte hain, delete request kar sakte hain — sab options listed.
Regular Policy Updates
Jab kuch change hota hai, hum email se notify karte hain aur naya version 30 din pehle announce karte hain.
Support Accessibility
Chat, email ya form — privacy questions ke liye dedicated support channel hamesha khula rehta hai.
Privacy ke zaroori hisse jo aapke account ko define karte hain
Jab aap 3jam mein account banate hain, to privacy sirf policy document nahi — har login screen, har withdrawal form, har notification mein dikhta hai. Hamara...
Email Notification Control
Marketing emails, security alerts, withdrawal confirmations — aap choose karte ho kaun se messages chahiye aur kaun se nahi.
Profile Visibility Settings
Aapka leaderboard presence, game history — ye public ya private kar sakte hain account settings mein.
Login Device Management
Aapne active sessions dekh sakte hain — kaun se device par login ho gaya. Suspicious session ko immediately logout kar sakte hain.
Data Download Request
Aapne aapni complete profile data (deposits, withdrawals, gameplay history) ko JSON format mein download kar sakte hain.
Account Closure Timeline
Account band karna chahte ho? 30 din cool-off period mein decision change kar sakte ho; uske baad personal data deletion start hota hai.
Payment Method Update
Agar aapka JazzCash, Easypaisa, SadaPay ya Raast account change hota hai, to account settings se quickly update kar sakte ho.
Privacy ke baare mein common sawal
Han. Aapka payment provider details (card number, mobile number) encrypted server par transfer hote hain aur 3jam ke paas wo numbers store nahi hote. Sirf transaction ke liye temporary access rehta hai. JazzCash, Easypaisa, SadaPay aur Raast apne alag secure networks maintain karte hain.
Nahi, jab tak legal requirement ya court order nahi aa jaaye. Pakistan ke tax ya financial authorities ko aapke request par jaankari denge, lekin marketing companies ko nahi. Aapka withdrawal ledger sirf 3jam aur aapke payment provider ke paas rehta hai.
Account band karne ke baad, hamara system 30 din ka grace period deta hai. Uske baad personal data (naam, email, phone) gradually delete ho jaata hai. Lekin compliance records — tax reports, fraud prevention logs — wo regulation ke hisaab se hold rehte hain.
Bilkul. Account settings mein 'My Data' section hai. Yahan aap apne profile, transaction history, login logs, linked payment methods sab dekh sakte hain. Data download request bhi kar sakte ho aur hum 7 din mein JSON file bhej denge.
Agar hum unauthorized login detect karen, to immediately aapke email aur registered mobile par alert jaata hai. Aap apne active sessions ko live dashboard se dekh sakte ho aur suspicious device ko instantly logout kar sakte ho. Account settings mein two-factor authentication bhi enable kar sakte ho.
Haan. Agar kuch major change ho, to hum 30 din pehle email notification send karte hain aur naya version public karte hain. Agar aap new terms accept nahi karoge, to aap account band kar sakte ho. Minor technical updates automatically apply hote hain lekin aapko notify kiya jaata hai.
Pehli withdrawal ke liye account verification (email + mobile OTP). Bare amounts ke liye additional bank account verification hota hai. JazzCash, Easypaisa, SadaPay aur Raast se paisa nikalne se pehle transaction ID confirm hota hai. Ye steps fraud se bachne ke liye hain, lekin aapka data secure rehta hai.